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Our Careteam

We put the patients first!

Kelly

Kelly

Veterinary Technician, Practice Manager

Growing up here in Markham, Kelly rescued stray cats, baby birds, squirrels, and even an ailing bat. She can’t remember a time when she didn’t love caring for the earth’s creatures. For her, a career in the animal care field simply makes sense: it allows her to pursue her love of science, advocate for those who don’t have a voice, and be around animals and their loving owners every day!

Kelly was first hired by Markham Veterinary Clinic as a part-time student employee in 1989. After attending Ridgetown College and graduating as a Registered Veterinary Technician in 1996, she continued working here as a Tech and has done so ever since. Kelly is now the Practice Manager and still works as a Veterinary Technician a few days a week.

Medically, Kelly is a big fan of dermatology work, and loves the challenge of diagnosing and treating complicated skin and ear conditions. She’s also passionate about client education, and finds that discussing proper pet care techniques with animal owners is the most satisfying part of her job.

When she’s not caring for the area’s pets here at the clinic, Kelly enjoys reading and listening to music. She lives just outside of Markham with her husband, their two beautiful daughters, and a fun-loving boxer named Dazey.


Lorraine

Lorraine

Registered Veterinary Technician

Lorraine has been passionate about animal care ever since she was young. As a Registered Veterinary Technician here at Markham Veterinary Clinic, she’s able to truly make a difference in the lives of pets every single day!

Lorraine grew up in a small town north of Markham, and began her studies in veterinary medicine right after high school. She graduated from Seneca College in 1996 and passed her exam to become a Registered Veterinary Technician. In December of 2002, after being referred by an acquaintance of hers, Lorraine joined the Markham Veterinary Clinic team and has been here ever since.

When she’s not at work, Lorraine enjoys spending time with her family and enjoying the great outdoors on her rural property. She shares her home with Jade, an elderly Border collie, and her daughters’ guinea pig, Fudge.


Ashley

Ashley

Registered Veterinary Technician

Ash didn’t have any pets during her earliest years, and she would make do by pretending her stuffed animals were real. When she got her first dog, Chester, for her birthday, she was obsessed. It wasn’t long before she discovered the field of veterinary medicine, and the rest is history! Ash knew that she wanted to do everything in her power to help all of the pets she possibly could.

Ash grew up here in Markham and began working at Markham Veterinary Clinic as a part of her cooperative career placement during high school. She served as a Veterinary Assistant for a few years, then moved to Orillia after high school to attend Veterinary Technician school at Georgian College. Four years later, Ash moved back home and started working full-time as a Registered Veterinary Technician here at Markham Veterinary Clinic.

One of Ash’s favourite parts of her job is performing dental cleanings. She loves seeing freshly cleaned teeth and knowing how much of a difference her hard work makes! Ash also enjoys radiology work and studying patient X-rays.

Outside of the office, Ash is an avid reader and also loves to play video games. In the summers, she attends the Fan Expo comic convention with her sister and boyfriend—she even met Jason Mamoa! Ash also likes spending quality time with her pets at home. Along with her mother and sister’s dogs, she shares her life with one pet: Parker, a loveable orange and white tabby cat who Ash adopted from her Veterinary Technician school.


Angie

Angie

Office Manager, Client Service Representative

Angie was always surrounded by her family pets while she was growing up in Scarborough; animals have been a part of her life for as long as she can remember. After many years of working in another industry, Angie realized she wanted to pursue her true passion: caring for pets and compassionate animal owners just like herself!

Angie first came to Markham Veterinary Clinic when helping a friend—and a longtime client of Markham Veterinary Clinic’s—take her cat to the vet. Angie’s friend overheard that there was a position available for part-time work, and encouraged Angie to follow her animal-care dream and apply. In the spring of 2000, Angie joined the hospital family and has been happily serving the needs of pets and clients here ever since!

Around the clinic, Angie is responsible for everything from scheduling and payroll to human resources tasks and performance evaluations. She’s particularly fond her role in human resources, and loves organizing and scheduling to best meet the needs of her fellow staff members, the clinic’s clients, and pet owners’ beloved animal companions. Most of all, Angie loves being a part of a team that provides life-long support and education to pet parents.

At home, Angie lives with her husband, their youngest daughter, a dog and a kitten. Prince is a 4 year old Lab X Husky, who is incredibly social, he loves the dog park and laying in the front window to watch the neighbourhood. Prince is now a big brother to a little kitten named T’Challa, after Marvels Black Panther. T’Challa is a fun and playful kitten, who has brought much joy to the Duff household!


Holly

Holly

Client Service Representative

Holly fondly recalls the day she found a kitten under the steps of her porch. She and a friend lured it out, brought it inside and gave it a blanket to keep warm. Then she called the wildlife organization to make sure the cat was in great hands. Holly has been on a mission to help animals ever since. Today, as a client service representative at Markham Veterinary Clinic, she is able to spend her days helping the animals she loves so much!

There are several facets of being a staff member at Markham Veterinary Clinic that keep Holly happy. She enjoys meeting new kittens and puppies, and making their first visit to the clinic memorable. She also loves monitoring the progress that furry patients are making. Nothing makes her happier than witnessing a happy, healthy fur baby!

Holly was born in Scarborough and was raised in Markham, with her parents, brother and sister. She is extremely close with her family dog, Buddy, a 5-year old Maltipoo, who she loves taking on walks. He gets so excited whenever guests come over, that he races to the front door when he hears them coming! Holly’s other hobbies include reading (she’s always been a bookworm) and cooking meals for her family and friends.


Jessica

Jessica

Client Services Representative

Jessica grew up on a farm in Sarnia, Ontario, where she and her family kept everything from horses, cats, and dogs to turtles, guinea pigs, rabbits, hamsters, and birds. It was through her mother’s guidance on animal care that Jessica learned about hard work, responsibility, and compassion—she gets to put those lessons to good use every day as a member of Markham Veterinary Clinic’s team!

Jessica spent several years in the customer service field before deciding to make the jump and pursue her lifelong passion: animal care. When the opportunity arose for her to join Markham Veterinary Clinic’s client relations team, she didn’t hesitate—Jessica is thrilled to use her customer-care background to better the lives of pets and their owners every day. She’s been a member of the clinic family since 2017.

Jessica lives in Oshawa with her husband, Bryan, and several pets. The couple has three cats—Mask, the cuddle-lover; shy Lydia; and the mischievous Voltron—as well as a pair of Border Collies named Monty and Sansa. Jessica also owns three Welsh ponies named Roxie, Sunny, and Loki, and regularly rides and shows them at the Royal Agricultural Winter Fair! When she isn’t tending to the needs of pets here at the hospital or tending to her own companions at home, Jessica likes to relax with a good book or have friends over to indulge in a board game.


Valerie

Valerie

Client Service Representative

Val grew up on Markham’s Main Street with her parents, brother, and the constant companionship of the family dogs. She’s always adored the company of animals, and getting to make a difference in their lives as a part of the veterinary profession is a dream come true! Val helps pet owners and their adorable companions as a part of the Client Service Representative team.

Val attended school for child and youth work, as well as criminal justice. She was contacted by Markham Veterinary Clinic in October of 2020 after applying earlier in the year, and she jumped at the chance to launch her journey in veterinary medicine. Val couldn’t be happier to learn and grow in the field right here at the clinic. Her favourite part of her job is speaking to pet owners one-on-one, and she loves to see new additions to families and create a happy, safe place for them.

Most of Val’s free time outside of work is spent with her family. She lives in Markham with her daughter, her mother and brother, and her dog, Louie.


Madison

Madison

Veterinary Assistant

Madison has a track record of helping injured or abandoned wild animals—a mourning dove, a yellow finch, baby rabbits, and a baby racoon, just to name a few. She’s always wanted to do her part to help the earth’s creatures live happier, healthier lives. Now, Madison gets to do just that at the very same clinic her own family pets have come to for years! She’s a proud member of Markham Veterinary Clinic’s Veterinary Assistant team.

A Markham native, Madison attended Durham College to study animal medicine, and signed on here at Markham Veterinary Clinic for her cooperative career placement in 2019. Shortly after her co-op hours were finished, she was offered a job! Madison has been a valued member of the team ever since. She loves to be a part of a patient’s journey and see the team’s hard work pay off every day.

At home, Madison has two dogs: Oakley, a Husky/German Shepherd mix who enjoys lying in the sun and being petted, and a loveable German Shepherd who goes by Shadow.


Kaley

Kaley

Veterinary Assistant

Like her colleagues, Kaley grew up with a passion for animals. That’s not the only reason she decided to enter the veterinary field, though. Being able to help an animal in need in turn brings happiness and joy to that pet’s owner. In this way, Kaley gets to make a difference in the lives of both people and pets.

Kaley’s journey began in grade 11, when she entered her high school’s co-op program and secured a place in a vet clinic where she spent a full semester before being officially hired. When the pandemic hit, Kaley decided to focus on her studies and enrolled at the University of Toronto, where she continues to pursue a double major in Biology and Mental Health Studies. She joined MVC in July 2021 and has quickly become a valued member of the team.

Clinically, Kaley particularly enjoys wrapping surgical materials because it allows her to contribute while also relaxing her mind. She also really loves getting our lodgers settled in because it gives her a chance to spend some one on one time with them and provide some tender love and care.

Outside of work, Kaley resides with her parents, her older brother and Coco, her beloved Maltese. Coco is a total attention hog who loves to do tricks and play hide and seek. At night, Coco has to sleep with at least one part of him touching Kaley – even if it’s a sweltering summer night.

Kaley’s personal interests heavily revolve around playing sports, something she’s been doing since age five and continues to do at university. Her hobbies include arts and crafts, and sleeping.


Kathryn

Kathryn

Veterinary Assistant

Even at a young age, Kathryn realized the importance of contributing to her community. She wanted to pursue a career that would help people in some way, and as a veterinary assistant at Markham Veterinary Clinic, she’s able to do just that, as she helps people’s pets!

Kathryn enjoys several aspects of being at the clinic. She loves dealing with puppy and kitten appointments because of the sheer adorableness and pure affection these animals display. She also likes to perform nail trims on animals, and she looks forward to the follow-up appointments after successful treatments.

Living in Markham most of her life, Kathryn spent most of her childhood moving around quite a bit due to her father’s career. She lists him as her biggest influence for his workaholic nature, while she credits her mother for instilling the ability to empathize for others. Kathryn owns a dog named Nala, who ferociously chews toys like the Disney lion character she is named after!


Hanna

Hanna

Veterinary Assistant

Hanna grew up with an assortment of family cats and always tagged along to veterinary appointments with her mother while growing up. She would beg the staff there to take her into the back where the patients were being examined, and she couldn’t help but think how lucky the employees were to work with dogs and cats all day. Hanna’s fascination with the world of veterinary medicine simply never wavered. She’s always know n that a career in animal care would suit her perfectly!

Hanna grew up here in Markham with her parents and older sister. She first contacted the clinic about a volunteering opportunity in early 2020, and it was then that she was told about an open position. It wasn’t long before Hanna was a member of the hospital team! She serves as a Veterinary Assistant, and loves to learn new things on a daily basis—she’s particularly fond of drawing up vaccines. Hanna also enjoys meeting a wide variety of animal personalities every day.

When she has time between work and school—Hanna plans on heading off to university in the very near future—she likes writing, singing, and spending time outdoors. At home, she shares her life with two pets: Forest, a 20-pound black cat who loves treats and yells at Hanna to give him food every morning; and a rescued Chihuahua named Bean who is never found without a sweater in the winter months.


Kaelen

Kaelen

Veterinary Assistant

For as long as she can remember, Kaelen has always been passionate about three things: animals, science, and medicine. It wasn’t until she adopted her first dog, however, that she realized she wanted to turn those passions into a fulfilling career. As one of the assistants here at Markham Veterinary Clinic, Kaelen is thrilled to be doing what she loves every day, making a difference in the lives of pets.

While she initially thought she wanted to become a Genetic Therapist, Kaelen quickly realized that the patients she preferred were of the four-legged and furry variety. Following university, she enrolled in the veterinary assistant program at Seneca College, where she earned her certificate. She joined the MVC family in November of 2021 and quickly ingratiated herself with her colleagues, clients and patients. Kaelen’s favorite part of the job is assisting with surgery. She also has an interest in animal nutrition.

At home, Kaelen resides with her mother and their Fox Red Labrador Retriever, Ginger, who is extremely loving yet remarkably mischievous. When she’s not stealing blankets and towels, and then playing keep away from her owners, Ginger can usually be found sunbathing on the back deck.

Kaelen’s favorite pastimes include cuddling with Ginger, watching Anime, or curling up with a good book. An avid collector, Kaelen is running out of room for her anime memorabilia and books. She also likes to tap her active imagination by writing stories, typically of the fantasy genre.