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AAHA The Standard of Veterinary Excellence

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“Professional advice. Gentle and patient handling of pets, thorough checkup and answered all my concerns.”
“Staff are friendly, attentive and knowledgeable.”
“Both the technician and the vet provided clear information and treated my new kitten with care. It is very obvious that they enjoy working with animals and try to make the experience as calm as possible.”
Tina B.
“All staff is very friendly, Dr. Leung very knowledgeable and very caring with Amora.”
Beatriz C.
“Your staff has always been very helpful and caring.”
Ruth B.
“Really enjoyed our experience! Everyone we met at the clinic was kind and warm and genuinely seemed to have a passion for animals & their well being”
Polina M.
“All my cats have been looked after by this caring team”
“My dog always receives great care, and i feel hes in good hands at the clinic, however prices are quite costly.”
“Staff cares about my pets’ health”
“I have been with this clinic on and off from 1995 as I’ve had multiple furry friends through the years. Gave my rating because it is quite pricey but I would recommend them. It seemed that prices increased quite a bit when they received their AHA accreditation.”
“I know Louie is in the best hands with your team of caring and expert staff.”
Gina T.
“Exeryone makes you comfortable and fell at home. You know your Pet is being taken care of in a Friendly and thorough way.”
Donna M.
“We recently visited this veterinary clinic with our family pet and we couldn’t be happier with the experience. Our dog went into the clinic, wagging her tail and continued to try and go back into the hospital part of the clinic, which was a great sign. The staff were all incredibly caring and listened intently to us as we tried to represent our most important family member. I really appreciate the attention and care that was given to our beloved pet. Thank you for continuing to look after our girl so well! I highly recommend this clinic to anyone in need of veterinary care for their furry family members.”
Candice W.
“Our dog, Lucy, went into the clinic wagging her tail. They even poked her with a needle, and she still did not want to leave. That is such an amazing feeling! So, thank you!”
Candice W.
“Your kindness mainly, but also the wonderful atmosphere of your office and your staff is pretty awesome too.”
Karen G.
“The staff & physicians are always efficient & caring, towards every animal that enters the office.”
Diane S.
“Staff are friendly and professional, my dogs actually enjoy vet visits here.”
Chris M.
“Honest,friendly,professional service.”
Barb B.
“Love the friendly atmosphere.”
“We are new to this clinic and have had nothing but a great experience. From the friendly staff, et technician, to the amazing Doctor. Did not feel rushed and we had all our questions answered. Also transparent about fees which were very reasonable. Fantastic experience.”
Kelly F.
“Took the time to explain and recommend the best option.”
Beverley N.
“We’ve been a customer of the clinic for the past 21 years. We feel that fact speaks to the fact as to how much we rely on the clinic in caring for our pets.”
Marshall J.
“Everyone is always so nice and my dog Max isn’t scared to go.”
Paul S.
“Attention and consistent follow up”
Yvonne C.
“Staff care about my animals”
Dave H.
“The most important reason I feel is peace of mind. Dr. Cathy Leung has always been very caring, professional and attentive to both my dogs. She always answers any questions I have which gives me peace of mind. The staff are fantastic and always remind me of upcoming appointments. Our family is very happy with the excellent care given to both
our dogs.”
Sara O.
“During our visit, Mylo was a bit shy but overall comfortable. He did not show signs of any anxiety. All went well, I was very pleased. He is taking meds and I’m pleased with the results. Thank you”
“I know my dog is very well cared for…all staff are very professional and very caring and taken such good care of my pet since he was a puppy.”
“Everyone is always so nice and my dog Max isn’t scared to go”
Paul S.
“You give our fur babies such loving care! Your team is always very professional, warm and kind. :)”
Gina L.
“For every occasion that I have tneeded a vet, Dr. Leung and everyone at the clinic have been technically and emotionally there for me, Cinnamon and Stouffer! I already HAVE recommender you to my sister and my cousin when their pets were in need. Thank you!”
Kelly M.
“The entire staff is great at what they do. Professional, kind, and very patient. The facility is always clean.”
Joyce T.
“Everyone is helpful.”
“Friendly people. Smooth visit with no surprises. Explained everything clearly and treated us both like we were family. Well done!”
Sue S.
“You care about peoples pets and want then to lead a healthy life.”
“Quality service and care. They truly care for your little one.”
“Dr. Loo and all staff were very nice and caring. Great atmosphere from the minute we walked in the door.”
“The kindness and bed side manner of the doctor and staff.”
Lena T.
“Very friendly, knowledgeable and courteous staff! The office was also very clean!”
“Friendly staff, reasonable price.”
Tom C.
“Friendly, make time for all questions, prompt follow-up & reminders. Genuinely care for what they do & are very professional.”
Barbara & Luna T.
“You treat your staff & clients with respect & it shows in the atmosphere of the clinic.”
Lorna B.
“Always very happy with the care of our pets and the incredible service by all staff at Markham Veterinary Clinic. I always tell anyone looking for a vet of the very friendly and knowledgeable staff at your clinic, and that you are AAHA accredited.”
“The kindness and excellent care taken when I bring my dog in for any reason.”
“Very professional, and always take the time to explain what is happening with the boys.”
“Everyone is so welcoming and friendly and there are no stupid questions ever. The helpfulness, accommodations for an anxious kitty are so appreciated.”
Maggie S.
“Friendly and professional service. Timely reminder and follow up service. Clear and professional advice given.”
Vincent C.
“Always wonderful customer service as well as they Vets. Everyone is so lovely. You fit me in if i call with an issue.”
Vera P.
“The most loving and helpful Doctors and Staff we have ever met.”
Jude P.
“Very kind, very supportive.”
“The level of care (which I rank very high) from the doctors and all members of the team.”
Sharon D.
“My pet loves going to the vet, he’s always so excited. He is also very well taken care of.”
H. Reyes
“Rhino loves coming to your clinic. I know many pet owners have trouble bringing their pets to the vet. But whatever you’re doing, keep it up because it’s been ten years, and Rhino enjoys his visit every time!”
Rhino’s mom (Sibyl)
“Milo is well taken care of. Friendly staff.”
“The staff is very professional and always very kind to Harley . We found your clinic to be honest and very reliable. We would recommend them highly.”
John and Elaine
“Service was good, staff friendly.”
“Everyone is so nice and answered all my questions.”
Diana H.
“Staff is fantastic; always considerate, compassionate, and helpful!”
“Friendly staff and location is close to us.”
“Lorraine is wonderful with Nala. She speaks to Nala in a calm & gentle tone and never rushes us out of the room before explaining everything to us. Thank you so much Lorraine. We appreciate you all so much!”
Michele M.
“So far, the best treatment & care in Canada. Both Kelly and Dr. Sonia are caring, loving, informative, patient, & most importantly, no bad attitude.”
Galia F.
“Friendly pet loving staff!”
Michelle S.
“We have been coming there for over 30 years and their expertise and friendliness has been outstanding. Through sickness and health we will be married to their service.”
Barb & Rick M.
“All the doctors and staff are caring compassionate and love our Moshi as their own.”
“The entire Markham Vet staff is extremely professional and addresses you and your furry friend in a personal manner. Simply put, they care!! A shout out to Lorraine and Lilly. :)”
Andreas K.
“Your team is friendly, knowledgeable and willing to spend any amount of time making sure our fur babies are well taken care of. I appreciate anyone who treats my little girl with the same amount of care and respect as me.”
Fran Y.
“The staffs are very knowledgeable and friendly.”
Ancy C.
“Consistent care over the years.”
Barbara W.
“Your staff are all incredible! They are so friendly and are all clearly huge animal lovers. I know we’re in great hands when we come here.”
Kate M.
“Always a 10. The team you have. Front desk vet tech to the Vets.”
Lori E.
“Staff friendliness and patience towards my puppy who is extremely shy and timid. Also everyone took time with explaining procedures and medications to me, and answered all my questions in detail. I did not feel rushed at all.”
“The staff are always courteous, friendly & so respectful of how stressed the animals are on arrival.”
Diane S.
“The care for my pet and the clear explanation of the ongoing health problems were very good.”
“The Dr Leung and Dr Lui are top of class vets.”
Bess P.
“Your clinic has taken care of Sunflower & Tumblena, Skruffy, Muffin & Esmeralda and took good care of them. That is why we’ve brought Cupcake to you over 18yrs ago.”
Darlene & Brett D.
“Our pets have always been in very good hands.”
“The staffs are caring and help me understand about the issues with my dog.”
“Marley, gets so nervous visiting the vet, but she has become more comfortable with Lorraine clipping her nails, which relieves a burden from us wrestling with her and distrusting us.. Also, its been great to actually attend the visit with Marley not just past though the door, appreciate the report card system that lets us know how she’s going…”
“You feel comfortable from the time you enter the office.
Your Staff is truly concernd not only with the patient but also with the parent. I always feel I am among Friends when I am there.”
Donna M.
“Good care and friendly staff.”
Cathy H.
“Attentive, caring and honest. They provide information that is critical to my dogs well being and take the time to answer any questions I may have.”
“How My pet is treated loved respected and cared for and try to accommodate for emergencies.”
Tom S.
“Always very thorough and all staff are professional and great with dogs. My family has been taking our dogs here for 40 years and continues to be a place we trust.”
Kerry K.
“The Markham Vet Clinic have always been very attentive, caring and professional with our two dogs. I recommended Dr. Cathy Leung at Markham Vet Clinic to my daughter last year when she got her puppy because of our positive experience with Dr. Cathy and the clinic.”
Sara O.
“We’ve been clients for over 25 years with various pets and we have always been treated kindly, with respect, with obvious care for the well-being of our pets.”
Bonnie C.
“Doctor Firth and all of the staff are excellent!”
“Attentive, on time, friendly and helpful”
“Professionalism and honesty”
“There’s no clinic I’d trust more with my animals. The staff are incredibly kind & personable. 10/10 for staffing & cleanliness.”
Heather C.
“Very friendly service throughout our entire experience! Thank you!”
Shannon Q.
“Kind caring staff and Doc”
Paul S.